Senior Product Marketing Manager (Chorus)

Job summary

Responsibilities

We are looking for a Senior Product Marketing Manager to own Chorus, the platform underneath every Ambience product across care settings. This PMM owns how Chorus shows up in the market: product- and suite-level positioning and messaging, launch governance, competitive and market intelligence, and…

• Own positioning and messaging for Chorus at the product and suite level, with sign-off authority over product claims and roadmap representations before they reach the market.
• Run launch governance across the product roadmap: triage and tier every release, decide what gets external amplification and what stays as internal enablement, and ensure the…
• Build the competitive and market intelligence function for Chorus, sourcing from sales, account management, CRM, and call recordings, and feeding insight back into product and…
• Maintain battlecards that sellers actually use and refresh them fast. Know what competitors say about themselves versus what they deliver, and keep the sales team ahead of it.
• Own campaigns tied to product launches and platform milestones end to end: set the narrative, define goals, and coordinate across Sales Enablement, Comms, Growth, and Events.

What they're looking for

• 7–10+ years of B2B product marketing experience, ideally with meaningful time marketing technical infrastructure or platforms (data infrastructure, cloud platforms, AI/ML tooling).
• Experience owning product-level positioning and messaging within a broader company narrative. You know how to make the product story land without drifting from the top-level…
• Track record of running launch governance in a fast-shipping product environment — triaging, tiering, and deciding what gets external amplification and what doesn't.
• Strong market and competitive acumen, with experience maintaining battlecards that sales actually uses — sourced from win/loss data and customer perception, and refreshed fast…
• Track record of feeding field intelligence back into product and positioning decisions, sourced directly from sales, CRM, and customer conversations.