Business Operations Lead

Job summary

Responsibilities

Ambience is looking for a Business Operations Lead to serve as an internal operator — taking vague, high-leverage problems and converting them into shipped outcomes that move company KPIs.

• Drive high-leverage, cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks.
• Redesign implementation workflows to lift site go-live throughput with the same team capacity.
• Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact.
• Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education.
• Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions.

What they're looking for

• 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery.
• Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs.
• Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data.
• Excellent executive communication: crisp memos, clear asks, and tight stakeholder management.
• High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership.

Tech stack

• SQL
• Snowflake
• dbt