Social Media Community Manager

Job summary

Responsibilities

We’re looking for a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a full time role reporting to the Director of Social Media, and it sits at the heart of how Suno shows up in…

• Own day-to-day community engagement across Suno’s social channels (TikTok, Instagram, X, YouTube, Reddit, and emerging platforms), responding to comments, DMs, and mentions in a…
• Build genuine relationships with Suno creators and superfans—celebrating their work, surfacing their songs, and helping them feel recognized as part of the Suno story.
• Spot cultural moments, memes, and trends in real time and partner with the social team to jump on them quickly with on-brand, high-quality responses.
• Moderate community spaces (Discord, Reddit, comments sections) with care and good judgment—keeping conversations healthy, welcoming, and aligned with our community guidelines.
• Act as the first line of listening for the brand—tracking sentiment, surfacing emerging themes, and escalating issues, bugs, or sensitive conversations to the appropriate teams.

What they're looking for

• 2+ years of community management or social media experience, ideally at a consumer tech company, music or entertainment brand, creator platform, or culture-forward agency.
• A strong, distinctive writing voice—you can match a brand’s tone while still sounding like a real person, and you know when to be playful, warm, hype, or measured.
• Deep fluency in internet and platform culture—TikTok, Instagram, X, YouTube, Discord, and Reddit each have their own norms, and you understand them intuitively.
• A love of music and creativity—you get why Suno matters to people and are excited to build community around the act of making something.
• Excellent judgment and emotional intelligence, especially in sensitive, ambiguous, or high-visibility moments; you know when to engage, when to listen, and when to escalate.

Tech stack

• Spark