Operations Manager - Supply

Job summary

Responsibilities

Snorkel's expert network spans a growing set of specialized domains. Each one draws on a different talent pool, moves at a different speed, and carries its own bar for what a qualified expert looks like. Demand shifts between them as customer priorities change.

• Plan for now and next. Build a staffing plan for every project in your domains (role mix, peak targets, ramp timing and source mix), and flag gaps to Delivery before a project…
• Make great matches. Allocate experts on credentials, domain fit and past performance, not just availability. Work with Delivery to learn what drives high-quality, high-acceptance…
• Own the results. You’ll be measured on:
• How many projects hit their staffing targets
• How fast supply arrives

What they're looking for

• 4+ years in supply operations, workforce or staffing operations, marketplace operations, or a comparable role in a fast-moving environment.
• Experience sourcing, allocating, or managing a pool of specialized talent, and making trade-off calls when demand exceeds available supply.
• Comfort with data: you can pull your own numbers in SQL or a BI tool, and you have used a system of record (Airtable, Salesforce, or similar) as more than a place to log things.
• Experience building capacity plans or forecasts, including scenario planning when demand signals are uncertain.
• Track record of bringing structure to an ambiguous process: writing the SOP, getting people to follow it, and improving it once it runs.

Tech stack

• SQL