Junior IT Support Engineer

Job summary

Responsibilities

Stability AI is seeking a Junior IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will help employees resolve day-to-day technology issues and support essential IT processes, including onboarding, device provisioning, access…

• Provide timely technical support to employees across hardware, software, identity, network, and cloud application issues
• Support employee onboarding and offboarding, including device setup, account provisioning, and application access
• Configure, deploy, track, and maintain laptops and other IT equipment
• Assist with the administration of Google Workspace, Iru / Kandji, and other core workplace systems
• Support identity and access management, SSO, MFA, endpoint security, and SaaS applications

What they're looking for

• Early-career experience in IT support, help desk, desktop support, systems administration, or a related technical role
• Foundational knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
• Familiarity with Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
• Basic understanding of identity and access management, SSO, MFA, endpoint security, and SaaS administration
• Strong troubleshooting skills and a willingness to learn new systems and technologies

Tech stack

• AWS
• GCP
• Python