IT Support Engineer

Job summary

Responsibilities

Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint administration, and…

• Provide timely technical support across hardware, software, identity, network, and cloud application issues
• Own employee onboarding and offboarding, including device setup, account provisioning, and application access
• Configure, deploy, secure, track, and maintain laptops and other IT equipment
• Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
• Support identity and access management, SSO, MFA, endpoint security, and SaaS applications

What they're looking for

• Experience in IT support, desktop support, systems administration, or a related technical role
• Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
• Experience administering Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
• Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration
• Familiarity with platforms such as Okta, Slack, Zoom, Atlassian, and GitHub

Tech stack

• AWS
• GCP
• Python