Delivery Operations Analyst

Job summary

Responsibilities

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

• Oversee the operational process for new customer briefs submitted by GTM to Deal Desk; ensure required information and proper routing for approval.
• Coordinate the transition from commercial approval to the Engineering Program Manager for delivery team assignment.
• Track opportunities through pre-delivery stages, identifying actions, blockers, and missing information.
• Ensure clear, timely handoffs between GTM, Deal Desk, and EPM.
• Maintain accurate, timely data from the Deal Desk process; keep Salesforce and Mission Control updated with customer, opportunity, commercial, and delivery details.

What they're looking for

• 2–4 years of experience in business analysis, operations, revenue operations, sales operations, project coordination, or similar roles.
• Experience working with CRM and business operations systems.
• Strong analytical and organizational skills with exceptional attention to detail.
• Comfortable working across multiple teams and managing processes with numerous stakeholders.
• Strong skills in building automations and working with multiple AI tools