Automation Engineer

Job summary

Responsibilities

As an Automation Engineer, you’ll own Serval and find automation opportunities independently and in partnership with your peers. You’ll also partner with People Technology on HRIS integrations and automation.

• Own Serval: manage its day-to-day operation, configuration and integrations. Keep workflows reliable and documented so teammates can support them and know who owns each part.
• Find work worth automating: identify and deliver opportunities independently and in partnership with your peers.
• Build workflows and integrations: use automation platforms and AI agents for onboarding and offboarding, access provisioning, SaaS administration and keeping data consistent…
• Support People systems integrations: work with People Technology to build and test integrations between our HRIS and other business systems.
• Build AI-enabled services: help employees find information and complete approved actions. Set permissions, approval steps and fallbacks for uncertain answers or failed actions.

What they're looking for

• Practical automation experience: you’ve identified useful opportunities and built workflows or integrations that others use. You can explain their impact and how you maintain them.
• Comfortable with platforms and agents: you can translate requirements into instructions, configure integrations and adjust workflows based on results.
• Careful about testing: you know how to test a workflow and verify its effects in connected systems, using automated checks where useful.
• Sound judgment about AI output: you can assess accuracy, consistency and usefulness, and know when to investigate or ask for human review.
• Able to follow technical logic: you understand workflows and how data moves through APIs. You can read generated code when troubleshooting calls for it.