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Character.AI Posted 30+ days ago

Technical Program Manager, Model Alignment and Deployment

Location

San Francisco

Contract

Permanent

Full-time

Salary

$220–260k

Gross per year

Experience

5+ years

Mid-level level

Job summary

Responsibilities

Model Alignment and Deployment is a critical, cross-functional effort spanning our Post-Training, Safety Engineering, Trust & Safety, ML Infra/Model Serving, and User Experience Research (UXR) teams.

  • Program ownership: Lead planning and execution of cross-functional programs spanning data collection, annotation pipelines, alignment workflows (RLHF, DPO, Constitutional AI)…
  • Cross-functional coordination: Serve as the connective tissue between Post-Training, Safety Engineering, Trust & Safety, ML Infra, UXR, and Product.
  • Evaluation & quality: Develop and maintain custom evaluation frameworks to track model performance and user satisfaction.
  • Operational excellence: Drive visibility into data pipeline health, annotation quality, training run progress, and deployment readiness.
  • Strategic partnership: Partner with research, safety, product, and UXR leadership on prioritization, sequencing, and tradeoffs—balancing aggressive capability scaling with strict…

What they're looking for

  • 5+ years of experience in technical program management, research operations, or product execution in a fast-moving AI, ML, or research environment.
  • Deep familiarity with post-training and alignment concepts (supervised fine-tuning, RLHF, AI safety frameworks, LLM evaluation) as well as model deployment/serving, sufficient to…
  • Proven ability to lead complex, multi-team programs in ambiguous, rapidly evolving environments; track record of shipping with quality and speed.
  • Strong analytical mindset; comfortable working with data and user insights to measure program health, identify trends, and drive decisions.
  • Proficiency in SQL and Python.

Tech stack

Read the full job posting

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