Supercompute Operations Specialist - Memphis

Job summary

Responsibilities

SpaceXSI operates multi-campus, hyperscale GPU infrastructure in Memphis, where every minute of downtime costs training throughput and customer commitments. The Operations Engineering team owns 100% GPU uptime, end to end, 24/7.

• Staff a 24/7 rotation that owns incident management end to end, from customer impact (internal Grok teams and external datahall tenants) back to the facility.
• Hold central control authority: determine what compute is impacted or drained and own the system-wide response.
• Own day-to-day site sustainment operations, including resolving issues impacting rack-level compute.
• Disposition daily issues across both Site Ops (compute) and Fac Ops (power and cooling).
• Lead acceptance and deployment testing campaigns to bring new data halls fully online.

What they're looking for

• High school diploma or equivalent and 2+ years of experience in datacenter, critical facilities, HPC, or similar large-scale operations.
• System-level knowledge of datacenter sites spanning compute, network, power, and cooling.
• Experience owning or running incident response in a 24/7 operations environment.
• Specialized troubleshooting skills across rack-level compute and facility systems.
• Experience with deployment engineering, commissioning, or acceptance testing of new data halls or clusters.

Tech stack

• Python