Software Engineer, Insights

Job summary

Responsibilities

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers.

• Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance.
• Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data.
• Monitoring: Build systems for proactively monitoring agents for defects or new patterns.

What they're looking for

• A passion for being on the frontier of AI products.
• Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
• Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
• 4+ years hands-on experience building production products and systems.
• Experience and comfort to build and ship full-stack solutions.

Tech stack

• Go
• TypeScript