Shift Coordinator, Humanoid Robot Operations (Night Shift)

Job summary

Responsibilities

As the Night Shift Coordinator, you will lead our overnight team of Humanoid Robot Operators and own the results of the shift. Night shift has limited engineering support, so you'll be the one making the calls.

• Lead, schedule, and direct the night shift operator team, including robot and station assignments, coverage, and shift priorities.
• Own shift performance: robot uptime, task throughput, and on-time completion of the customer use case. Report results and misses at the end of every shift.
• Act as the first point of escalation for robot failures, safety concerns, and operational blockers. Triage quickly and decide whether to keep running, pivot, or stand down.
• Make sure every issue is tracked, documented, and escalated to the right engineering team in Jira, and hold the team to a high standard for ticket quality.
• Run structured shift handoffs with day shift leadership so nothing gets lost between teams.

What they're looking for

• 5+ years of experience in a leadership role such as shift lead, supervisor, coordinator, or team lead. Manufacturing, field operations, lab operations, or a similar fast-paced…
• A proven track record of owning team results: hitting targets, improving metrics, and holding yourself and others accountable.
• Confidence making sound decisions on your own and under pressure, without waiting for direction.
• Excellent written and verbal communication, including clear shift reports and effective escalation to technical teams.
• Experience working with robots or troubleshooting mechanical or electromechanical systems.