Senior Solutions Architect

Job summary

Responsibilities

The Senior Solutions Architect at is a critical role that bridges the gap between our product team and client-facing teams. You will partner closely with our Go-to-market teams (Sales, Customer Success, etc.) to shape how customers adopt Harvey across use cases, practice groups, and geographies.

• Lead technical discovery, demos, and deep-dive sessions with prospects, engaging stakeholders across engineering, IT, security, business teams, and executive sponsors, and owning…
• Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion.
• Partner closely with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and…
• Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments.
• Collaborate with Harvey’s Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and to shape scalable patterns for…

What they're looking for

• 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical…
• Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.
• Experience partnering with Account Executives and post-sales teams (e.g., Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise…
• Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making.
• Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.