Senior Program Manager, Consumer Device Safety Operations

Job summary

Responsibilities

We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans…

• Lead strategic operational builds for device-safety and product-quality priorities from problem statement to implemented operating model, including scope, owners, milestones…
• Define intake, severity criteria, decision rights, evidence requirements, escalation paths, response standards, closure criteria, and post-incident learning for high-risk cases.
• Translate product, engineering, quality, regulatory, legal, privacy, policy, support, and operational requirements into practical workflows, clear ownership, playbooks, and…
• Build launch-readiness plans, training, quality controls, reporting, monitoring, and early-life response mechanisms.
• Coordinate across Product, Hardware and Software Engineering, Product Safety, Product Quality, Legal, Privacy, Product Policy, Support, Logistics, vendors, and USRO to resolve…