Senior Analyst, Safety Operations (Child Safety)

Job summary

Responsibilities

As a Safety Operations Senior Analyst for Child Safety, you will contribute to SpaceXSI's mission by training and refining Grok to enforce our terms of service and support functions.

• Monitor and take action on content and behavior that goes against our terms of service, escalating as needed.
• Have deep expertise in online child safety, including the identification, investigation, and mitigation of a broad range of child safety threats and risks.
• Investigate complex cases involving child safety, with the ability to recognize when escalation to internal legal teams and/or external reporting (e.g., NCMEC reports when…
• Monitor and take appropriate action on content and user behavior that violates SpaceXSI's terms of service with a primary focus on protecting minors.
• Respond effectively to time-sensitive escalations in high-impact, often ambiguous situations.

What they're looking for

• Expertise in improving Large Language Models (LLMs), specifically related to CSE, to maximize efficiencies in enforcement and support and ability to propose solutions to increase…
• Proven expertise in identifying, mitigating, and preventing Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation (CSE), including grooming behaviors and risks in…
• Proven experience in online safety and reducing harm to protect our users and preserve Free Speech in the global public square.
• Ability to interpret and apply SpaceXSI safety policies effectively.
• Proficiency in analyzing complex scenarios, with strong skills in ethical reasoning and risk assessment.