Resident Solutions Architect

Job summary

Responsibilities

Glean is seeking a talented Resident Solutions Architect to join our rapidly expanding, venture-backed startup. In this role, you will serve as the strategic technical advisor for a small set of Glean’s most important Enterprise and Strategic customers, where architecture, integration, governance…

• Serve as the primary strategic technical advisor and point of contact for assigned customers, operating as the technical counterpart to the customer relationship.
• Own the technical account strategy for assigned customers, including quarterly technical roadmap reviews, technical operating reviews, and executive technical alignment.
• Develop and maintain strategic technical roadmaps aligned to customer business objectives, implementation milestones, and measurable technical success criteria.
• Lead technical decision-making and architecture review workshops, documenting recommendations, trade-offs, supported patterns, and ownership.
• Guide customers through architecture, design, and implementation choices across connectors, MCP, actions, APIs, SDKs, custom UI embeds, and agent workflows.

What they're looking for

• You are a clear communicator who can lead technical conversations with architects, admins, developers, security stakeholders, and executives.
• You are strategic and analytical, with the ability to connect roadmap, architecture, governance, and production outcomes into a clear technical point of view, while evaluating…
• You are customer-minded, organized, builder-oriented, and accountable, with a track record of building trust, maintaining momentum, and owning technical outcomes even when…
• You have software development experience in at least two of the following: Python, Java, Go, or similarly relevant modern programming languages.
• You have strong experience with APIs, SDKs, custom data integrations, and enterprise application architecture in hybrid, SaaS, or on-prem environments.

Tech stack

• Python
• Java
• Go
• GCP
• AWS
• Azure