Partner Solutions Engineer

Job summary

Responsibilities

At Glean, partners are force multipliers. As a Partner Solutions Engineer, you will be a partner-facing technical expert responsible for helping strategic partners across VARs, GSIs, SIs, Cloud Partners, and ISVs, successfully design, deploy, scale, and operationalize Glean across their customer…

• Own the technical success of partners across onboarding, deep technical enablement, early production deployments, and scaled delivery motions.
• Lead hands-on technical trainings, deep dives, workshops, and co-build sessions for partner engineers, architects, consultants, and delivery teams.
• Help partners create repeatable service offerings, implementation packages, and reference architectures on top of Glean.
• Develop partner technical maturity over time so their teams can independently architect, implement, troubleshoot, and support Glean in production.
• Identify gaps in partner capability and work with Partner Managers, Product, Engineering, and Solutions teams to close them through programs, code, content, or product changes.

What they're looking for

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 5+ years of experience in a technical role such as: partner engineer, forward-deployed engineer, solutions architect, solutions engineer, consulting/professional services, or…
• Experience building or deploying AI / LLM / agent-based systems in production.
• Experience writing, debugging, integrating, and deploying production software systems using APIs, SDKs, auth patterns, and cloud services.
• Strong engineering fundamentals plus hands-on coding experience in Python and at least one of TypeScript / JavaScript / Java.

Tech stack

• Python
• TypeScript
• Java
• GCP
• AWS
• Azure