Enterprise Sales Engineer - Strategic, Retail

Job summary

Responsibilities

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers.

• Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical…
• Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
• Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
• Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases

What they're looking for

• 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
• Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function
• Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
• Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams