Data Center Operations Technician

Job summary

Responsibilities

As an Data Center Technician, you will be responsible for the health of our server and network infrastructure for Data Centers. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

• Performing troubleshooting and monitoring of the servers, diagnose and repair. Rack and stack of data center network equipment during build out.
• Maintaining our network infrastructure which includes network gear swaps, troubleshooting optics/fiber links and repairing them.
• Manage, response and resolution of data center operations tickets used cross functionally via Jira.
• Create and Maintain documentation of tasks and standard operating procedures
• Receipt and Decommissioning of data center hardware.

What they're looking for

• 2+ years of experience working with server, storage, compute and network hardware.
• 2+ Years of experience troubleshooting and repairing servers and networking infrastructure.
• 1+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment. (good to have)
• Strong linux skills including
• Must be able to lift 75 lbs