Data Center Operations Lead - Partner Site Operations

Job summary

Responsibilities

Anthropic's Data Center Operations (DCO) team ensures compute fleet availability through hardware and IT operations. At our partner-operated sites, this role manages the interface between Anthropic and the strategic site operations partner performing day-to-day data hall work.

• Operational outcomes. Own site availability, deployment milestones, and repair turnaround, verified with independent data rather than vendor self-reporting.
• Vendor direction. Set daily and weekly priorities and lead the operating cadence, including standups and business reviews.
• Process definition. Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance.
• Performance management. Track vendor performance against SLAs and staffing commitments, driving corrective actions when necessary.
• Incident response and on-call. Participate in the incident escalation on-call rotation. When designated Anthropic Incident Commander for a site-specific incident, direct vendor…