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OpenAI Posted 30+ days ago

Cyber Operations Strategist, Critical Harm Operations

Location

Ontario - Remote, Canada

Hybrid

Contract

Permanent

Full-time

Salary

CA$140–188k

Gross per year

Experience

8+ years

Lead level

Job summary

Responsibilities

We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift…

  • Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access…
  • Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.
  • Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.
  • Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations.
  • Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership.

What they're looking for

  • Have 8+ years of hands-on cybersecurity experience in offensive security, threat intelligence, incident response, security research, red teaming, application security, DFIR…
  • Can reason deeply about attacker tradecraft, vulnerability exploitation, credential abuse, malware, persistence, evasion, exfiltration, cloud or identity abuse, and ambiguous…
  • Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs.
  • Can turn complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.
  • Are comfortable using SQL, Python, Python, C/C++, JavaScript, PowerShell, and Bash, APIs, LLM tooling, or automation to solve operational problems.

Tech stack

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