Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations

Job summary

Responsibilities

We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls…

• Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
• Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
• Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
• Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
• Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.