Staff Software Engineer, Voice Agent

Job summary

Responsibilities

As a Staff Software Engineer focused on Voice Agent, you will lead the architecture and evolution of Decagon’s voice platform. You will drive multi-quarter projects that improve timing, responsiveness, audio quality, and reliability across millions of interactions.

• Own the architecture of Decagon’s real-time voice runtime and shape its long-term roadmap
• Lead initiatives that improve speech understanding, synthesis quality, and conversational timing
• Define reliability, testing, and observability standards for live voice interactions
• Build frameworks that make voice systems easy to debug, measure, and iterate on
• Mentor senior engineers and help expand the technical culture of the Voice group

What they're looking for

• 8+ years of engineering experience with significant technical leadership
• Expertise in real-time systems, streaming pipelines, or audio-based applications
• Ability to define architectural direction and lead cross-functional projects
• Strong debugging skills across audio, networking, and model-driven systems
• Experience mentoring engineers and influencing engineering standards