Staff Software Engineer, AI Reliability

Job summary

Responsibilities

AIRE (AI Reliability Engineering) partners with teams across Anthropic to improve reliability across our most critical serving paths -- every hop from the SDK through our network, API layers, serving infrastructure, and accelerators and back.

• Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity
• Design and implement monitoring and observability systems across the token path
• Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud provider
• Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements
• Support the reliability of safeguard model serving -- critical for both site reliability and Anthropic's safety commitments.