Solutions Engineer

Job summary

Responsibilities

As a Solutions Engineer at Dust, you will act as the technical bridge between our sales team and prospective customers, demonstrating how our AI operating system transforms and adds value to their workflows.

• Partner with the Sales team to articulate Dust’s value proposition to our prospects and customers and set them up for success
• Provide compelling product demonstrations that showcase Dust's capabilities to both technical and business stakeholders
• Help customers identify high-value use cases that align with Dust's capabilities and their specific business needs
• Create and configure custom LLM agents in Dust to demonstrate practical applications
• Own the technical evaluation end-to-end from customized demos to pilots, helping prospects by onboarding them onto the platform and driving pilot use-cases to completion

What they're looking for

• Meaningful experience in a combination of technical and customer-facing roles
• Proven track record of helping customers unlock value from sophisticated software products
• Experience conducting effective technical demonstrations and translating complex concepts to diverse audiences
• Excellent communication and presentation skills with the ability to engage technical and business stakeholders
• Strong technical aptitude with understanding of API concepts and generative AI prompt engineering principles