Site Reliability Engineer – AI Applications

Job summary

Responsibilities

At Ubisoft, we are reshaping how teams work with information through AI. We build and operate applications for document-rich, interactive, and intelligent use cases, including hybrid search, question answering, document generation, conversational assistants, agentic workflows, and coding assistants.

• Operate and improve the reliability, scalability, and performance of the AI platform, including the AI Gateway, MCP servers, LLM serving, retrieval services, and related platform…
• Define and maintain SLOs, SLIs, and error budgets to guide reliability decisions and balance delivery speed with platform stability.
• Build strong observability across infrastructure, services, and AI-specific signals, such as latency, token throughput, model/provider errors, cost, saturation, and quality…
• Improve the performance, efficiency, and cost profile of model and API serving across cloud, containerized, and high-throughput environments.
• Design graceful degradation, fallback, and failover strategies, including model, provider, and region-level resilience patterns.

What they're looking for

• Proven experience in SRE, platform engineering, backend engineering, or infrastructure roles in compute-intensive, data-intensive, or distributed environments.
• Strong understanding of reliability engineering practices, including SLOs, error budgets, observability, capacity planning, incident management, and post-incident analysis.
• Strong programming skills in Python and practical experience with Rust, or a willingness to work deeply with Rust-based services.
• Hands-on experience with cloud platforms, Docker, Kubernetes, and production-grade service operations.
• Experience building and maintaining CI/CD pipelines, preferably with GitLab, and working with infrastructure as code.

Tech stack

• Python
• Rust
• Docker
• Kubernetes
• RAG