Senior AI adoption lead (West)

Job summary

Responsibilities

WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI…

• Deeply understand each customer's specific use cases, business objectives, and success metrics
• Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
• Design and execute activation strategies that drive measurable platform adoption and business outcomes
• Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
• Create advocate networks and champion communities within customer organizations