Revenue Operations

Job summary

Responsibilities

Mercor is bringing on our first dedicated Revenue Operations hire to build the foundation of our billing and operational infrastructure. You'll own the end-to-end revenue operations workflow and build scalable, sustainable systems that drive Mercor’s rapid growth.

• Customer Reporting & Analysis: Oversee the accurate tracking of all customer-facing work. Build and maintain dashboards and reports that give leadership clear visibility into…
• Revenue Reconciliation: Leverage strong analytical skills and AI tools to Investigate and resolve revenue discrepancies by reconciling large datasets across billing systems, CRM…
• Build Scalable Systems and Processes: Design scalable processes from the ground up. Identify manual bottlenecks, scope automation opportunities, and collaborate with Engineering…
• Data Management: Maintain clean, reliable revenue data. Build and enforce data hygiene practices across the systems that touch revenue (CRM, billing platforms, internal databases).
• Cross-Functional Collaboration: Partner closely with Finance, Operations, and Engineering to ensure alignment on billing logic, contract terms, and reporting.

What they're looking for

• 4-10 years of experience in revenue operations, finance operations, accounting, or an analytically rigorous role at a tech company, startup, or professional services firm.
• Strong SQL skills; you should be comfortable writing queries to investigate data issues and pull your own reporting.
• Experience working with billing or invoicing systems, CRM platforms, and spreadsheets at scale, especially at high-growth companies.
• A detail-oriented, systems-thinking mindset. You notice when numbers don't add up and you don't let it go.
• Deep understanding of invoicing processes, monthly close processes, etc.

Tech stack

• SQL