Researcher, Figma Agentic Experiences

Job summary

Responsibilities

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

• Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma’s Agentic Experiences
• Partner closely with product leaders to identify opportunities, generate strategy, and define success
• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to…
• Leverage your product mindset and storytelling chops to influence product roadmap
• Move fluidly between multi-quarter strategic direction and specific, in-the-weeds recommendations a designer or PM can act on next week

What they're looking for

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
• Direct experience conducting research on AI-powered products and features, including evaluating experiences where there is no single correct output and a point of view on how…
• A track record of owning significant research programs independently, including framing the question, choosing the approach, and driving the follow-through on product…
• Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity…
• Comfort with product telemetry and analytics: able to form a hypothesis from behavioral data and partner with data science as a peer rather than outsourcing the numbers

Tech stack

• Figma