Program Manager, Partner Content & Storytelling

Job summary

Responsibilities

We are hiring a Program Manager to build and scale partner storytelling, customer proof, and public-facing content programs for the OpenAI Partner Network. You will own the program strategy and end-to-end delivery, from identifying compelling customer outcomes and building partner relationships to…

• Build and own the partner customer reference program. Establish a repeatable approach to sourcing, qualifying, developing, approving, and publishing customer stories with…
• Create compelling customer proof. Lead case studies, whitepapers, webinars, and other content that connects partner expertise and OpenAI capabilities to specific customer…
• Develop partner narratives and messaging. Synthesize technical, customer, and business information into clear positioning, thought leadership, and messages for internal and…
• Shape the OpenAI Partner Network’s web presence. Own website content strategy, messaging, and ongoing content development, working with Brand, Design, and web teams to…
• Support partner launches and communications. Develop launch narratives, messaging, announcements, and supporting content in close partnership with Partnerships, Product…

What they're looking for

• 10+ years of experience across partner marketing, product marketing, customer marketing, content marketing, communications, or related B2B technology marketing roles.
• Exceptional storytelling and editorial judgment, with the ability to absorb substantial information quickly and turn it into a coherent narrative, strategy, and message.
• Experience building customer reference or storytelling programs, including developing case studies, whitepapers, webinars, and thought leadership grounded in credible customer…
• Strong business judgment and a track record of choosing marketing investments based on customer relevance, pipeline potential, adoption, and commercial impact.
• A hands-on approach to execution. You are comfortable conducting interviews, drafting content, developing messaging, coordinating approvals, and getting work published.