Product Operations Manager

Job summary

Responsibilities

Our ideal candidate has deep experience in Product Operations at one or more scaling tech companies, working very closely with Product/Engineering and XFN partners on both central systems (e.g., launch calendar / launch readiness) and bringing products to market by running betas and launch…

• Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative…
• Own the launch calendar and readiness cadence for a product group; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.
• Build the systems to capture, triage, and synthesize user feedback into actionable recommendations.
• Lead coordination for high‑impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.
• Build internal tools/automations (code/no‑code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.Contribute to building and scaling the Product…

What they're looking for

• Experience with OpenAI tools and APIs (ChatGPT, Codex, text generation, structured outputs, function calling, etc)
• Programming Languages: Python, JavaScript (for automation scripts).
• No‑Code/Low‑Code Platforms: Airtable, Retool, Zapier (or equivalents).
• Data Analysis & Visualization Tools: Experience with data languages/tools like SQL, Google Sheets automations, Databricks.
• Git & GitHub.

Tech stack

• Python
• Zapier
• SQL
• Databricks