Product Operations Manager (DesignOps)

Job summary

Responsibilities

As a Product Operations Manager (Design), you will sit within Mistral's Product Operations function, with a focus on streamlining the operations of the design team. You will own how the Design team operates as a system — its cadences, its rituals, its coordination, and the connective tissue that…

• Define the operating system of the design team — the cadences, forums, rituals, and source-of-truth that keep the team aligned and moving forward.
• Own the weekly and quarterly cadences, from leadership syncs and critiques to planning, retros, and headcount-cycle inputs.
• Coordinate the Brand × Marketing and Product × Product Design interlocks so design work is surfaced with enough lead time and dependencies are planned, not discovered late.
• Establish how the team tracks and shares out work — a single source of truth for status, and the forums where design is made legible to the rest of the org.
• Design and hold decision-making forums so decisions get made, recorded, and not relitigated.

What they're looking for

• 6–10 years of experience in design operations, product operations, program management, or a chief-of-staff role within a creative or product organization.
• A founding design-ops mindset — you've built operational disciplines from scratch, not just maintained inherited ones.
• Comfortable automating with AI tools to remove repetitive overhead, while equally skilled at coordinating people and building coalitions without authority.
• Strong systems thinking — you design repeatable rhythms and processes, not just run meetings.
• Design literacy — enough background to have felt the pain designers feel and to be credible with the team.