Product Manager, Multi-Cloud Trust & Safety

Job summary

Responsibilities

A large and growing share of Claude usage reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start.

• Own the multi-cloud strategy and roadmap for our safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model
• Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust…
• Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
• Drive our transparency commitments to customers and partners on data access, review, and enforcement
• Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing

What they're looking for

• Have 10+ years of experience.
• Have 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software.
• Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations.
• Are an excellent written communicator and able to drive clarity out of complexity.
• Are equally fluent in policy nuance and systems detail, and can explain the tradeoff between them to lawyers, engineers, go to market teams, and partner executives alike.

Tech stack

• GCP
• AWS
• Azure