Product Manager, Enterprise (Senior/Staff-level)

Job summary

Responsibilities

Synthesia is used by over 90% of the Fortune 100, and the largest deployments now run thousands of creators across dozens of markets, languages, and compliance regimes. What decides whether those accounts expand or stall is not another avatar, it is whether admins, legal, and programme owners can…

• Owning the end-to-end roadmap for content lifecycle, governance, and the operational layer that keeps enterprise deployments running - from workspace setup through compliance…
• Getting close to enterprise customers: understanding how IT admins, legal teams, programme managers and content owners think about governance, and what "in control" actually…
• Translating that into clear product direction, what to build, in what order, and why, and keeping engineering and design aligned to it as the strategy evolves
• Working closely with the engineering manager and designer in the team; writing clear specs, making good calls on trade-offs, and providing the context that helps engineers build…
• Partnering with Solutions, CS, and Legal on complex enterprise deals. These features are frequently deal-critical and the commercial loop matters

What they're looking for

• Significant experience owning a critical product domain - setting strategy, not just executing it
• A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent
• Comfortable working across a broad surface area. You can prioritise ruthlessly and make the case for what gets built next
• Strong written communication: PRDs, strategy docs, and customer insight summaries that others can act on without a follow-up
• Ability to ramp quickly on to the complexity of enterprise buying motions. You'll be close to the commercial team on complex deals and that context matters