Product Manager, Enterprise Core Platform

Job summary

Responsibilities

Scale is building the agentic operating system that powers AI deployment across the world's most important organizations. The Platform PM is the person who determines what that foundation needs to be — and holds the bar on how well it gets built.

• Define the foundation. Determine what needs to be true at the core platform layer — across each capability pillar — before anything reliable can be built on top of it.
• Sequence it. Prioritize and order platform work given customer commitments, FD team velocity needs, and what is actually blocking progress today.
• Identify patterns and graduate capabilities. Watch what FD teams are building across the application layer, determine what is genuinely repeating, and make the call on what moves…
• Hold the quality bar. Every capability on the platform roadmap earns its place twice: once by being necessary, and again by being done well enough that customers trust it without…
• Unlock delivery team time to value. Forward deployed delivery teams should spend their time solving the hardest customer problems, not rebuilding plumbing on every engagement.

What they're looking for

• 6+ years in product management with meaningful time owning platform, infrastructure, or developer-facing products at production bar.
• Demonstrated record of defining and shipping platform capabilities — not features on top of a platform someone else built.
• Strong sequencing judgment: can prioritize across competing customer commitments and team velocity needs with incomplete information, without thrashing.
• Technical fluency sufficient to hold real conversations with platform engineers about architectural tradeoffs across infra, auth, observability, deployment, and agent runtime.
• Extreme ownership and follow-through: closes loops without reminders, drives outcomes across teams without formal authority, holds self and others to commitments.