Product Manager

Job summary

Responsibilities

On the Product team, you’ll own the roadmap for a major product area and partner with customers and internal teams to deliver features that make Decagon’s platform powerful, flexible, and enterprise-ready. Your work might include:

• Designing AI-powered features that turn raw conversation data into instant, actionable insights for customers.
• Building intelligent systems that give enterprises precise control over how their agents learn, adapt, and deploy in production.
• Creating self-serve configuration experiences that feel effortless — powered by real-time AI guidance and automation.
• Expanding the platform’s reach by connecting AI agents to live data streams, tools, and APIs that unlock new use cases.
• Shape the roadmap for core capabilities that power the next generation of AI agents from first concept to launch.

What they're looking for

• Have 6+ years of relevant experience (e.g., product manager, founder, engineer, researcher etc.)
• Strong technical acumen — comfortable discussing APIs, data models, and architecture with engineers.
• Strong communication and relationship-building skills.
• Proven track record of shipping impactful features in fast-paced environments.
• A Computer Science, Engineering, or Math degree or equivalent technical experience.