Product Manager, AI Quality

Job summary

Responsibilities

As Glean’s PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean’s LLM portfolio, manage relationships with inference and model providers, and determine product strategy for allowing customers to experiment with different LLMs.

• Spending a lot of time with our customers to deeply understand their knowledge needs
• Developing key parts of our product roadmap, marrying customers’ needs with our product vision
• Empowering your team by giving context, setting direction, and building alignment
• Driving customer-focused decisions, clear prioritization, and efficient execution
• Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company

What they're looking for

• You have 4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform…
• Having built or worked with LLMs for at-scale products is a major plus.
• You have a strong technical background and experience with both UX and API driven products and 3rd party product partnerships.
• You are an excellent written and verbal communicator.
• You have a proven track record of taking ownership, taking initiative, and delivering results.