Principal, Agentic Engineering Platform

Job summary

Responsibilities

AI is fundamentally transforming how professional services teams build and deliver value. At Elastic, we are focused on creating production-grade services platforms and software engineering practices that work reliably in real-world environments.

• Services Product Engineering & Platform Leadership:
• Establish the technical vision and architectural standards for services agentic systems, ensuring automated tools enhance rather than replace engineering judgment.
• Manage the platform roadmap and release schedule, overseeing stages from discovery and classification to quality assurance and rollout.
• Develop multi-step workflows using LLM orchestration, tool integration, retrieval-augmented generation (RAG), and structured output processing.
• Guide AI-assisted development workflows with tools like Claude Code and Codex, emphasizing issue-focused tasks, automated testing, and security reviews.

What they're looking for

• 10+ years of experience in platform engineering, software engineering, or technical professional services roles.
• Proven track record of deploying agentic or LLM-powered applications to production, with experience navigating the full deployment and optimization life cycle.
• Practical experience with LLM orchestration, prompt engineering, tool integration, and RAG architectures.
• Experience building evaluation systems, test suites, and monitoring tools for probabilistic models.
• Familiarity with developer tooling (such as Claude Code or Codex) and agent framework patterns.

Tech stack

• RAG
• Python