GTM Enablement - Global Onboarding & Operations

Job summary

Responsibilities

As the Global Onboarding & Enablement Operations Program Manager at ElevenLabs, you’ll help keep our global GTM onboarding and enablement programmes running smoothly as we grow. You’ll lead the day-to-day delivery of onboarding, making sure every new GTM hire gets a consistent, engaging start…

• Own GTM onboarding: Manage onboarding cohorts end to end, from scheduling and communications to facilitating live sessions, coordinating speakers and gathering feedback.
• Develop and maintain learning content: Create training materials and e-learning modules, and keep existing content across WorkRamp and Enablement OS accurate, relevant and easy…
• Coordinate certifications and enablement launches: Own the launch and certification calendar, keeping new programmes, certifications and learning initiatives moving and tracking…
• Measure programme performance: Maintain dashboards and reporting on onboarding, certifications, ramp metrics and team OKRs.
• Own Enablement operations: Run OKR and roadmap tracking, the enablement calendar, and the team’s operating rhythms (planning, check-ins and reviews).

What they're looking for

• Experience running onboarding, training or enablement programmes in a fast-moving GTM, sales or commercial environment.
• Strong facilitation and presentation skills, with the confidence to lead live sessions, engage different audiences and make complex topics clear and actionable.
• Experience developing training materials and e-learning content that help people understand and apply new skills.
• Experience building and running team operations, such as OKR and roadmap tracking, and operating rhythms, with the ability to coordinate dependencies across teams and keep many…
• Experience building or maintaining dashboards, trackers and reporting processes, with the ability to use data to measure progress and inform decisions.