Growth Strategy & Operations Lead

Job summary

Responsibilities

This demanding and multi-faceted role requires a unique blend of strategy, operations, and analytics. You will work across acquisition channels, onboarding and screening funnels, contributor training, retention programs, and project ramp planning to build the expert supply engine behind Scale’s…

• Drive critical growth projects that expand and improve the expert supply available for Scale’s highest-priority AI projects, collaborating closely with Engineering, Operations…
• Develop and enhance growth strategies, funnels, and pipelines for acquiring expert contributors through channels such as outbound, referrals, hackathons, partnerships, paid…
• Improve onboarding, screening, verification, and training systems so that experts can be evaluated, activated, and ramped onto customer projects quickly and reliably.
• Manage supply-side operations across the contributor lifecycle, including activation, retention, churn mitigation, skill/profile validation, and routing contributors to the most…
• Build analytical systems and operating rhythms to forecast capacity needs, diagnose funnel bottlenecks, and ensure projects ramp enough qualified experts to meet delivery…

Tech stack

• SQL
• Python