Forward Deployed Engineer (Training)

Job summary

Responsibilities

Forward Deployed Engineers work directly with the largest and fastest-growing AI companies in the world, owning their technical outcomes on Baseten and taking on the hardest problems in serving and improving models at scale.

• Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled.
• Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the…
• Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model…
• Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships.
• Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference…

What they're looking for

• Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack
• Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems
• Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying…
• Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product
• Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership

Tech stack

• Spark
• Kubernetes
• Ray
• vLLM
• PyTorch
• JAX