Enterprise AI Associate

Job summary

Responsibilities

As an Enterprise AI Associate, you'll work at the intersection of customer engagement, product management, and go-to-market operations — helping Mercor's largest enterprise customers successfully deploy and scale AI solutions.

• Support the end-to-end delivery of enterprise AI engagements - scoping workstreams, tracking milestones, and coordinating across internal and client-side stakeholders
• Join client meetings to document AI pain points, synthesize top organizational priorities, and identify specific workflows where Mercor can drive value
• Translate qualitative client feedback and edge cases into structured execution plans, working directly with engineering teams to shape new AI agent capabilities
• Step into ambiguous problem spaces - scope unowned internal initiatives, define clear goals, and drive projects forward when there is no established playbook
• Refine go-to-market messaging and sales collateral - converting real-world customer interactions into updated pitch decks, company blurbs, and brand positioning

What they're looking for

• 1–3 years of experience in management consulting, operations, strategy, product management, or a similarly structured analytical environment
• Strong ability to break down complex problems, structure work plans, and communicate findings clearly to diverse audiences
• Excellent operational instincts - you track details without losing sight of the bigger picture
• Comfortable navigating ambiguity and proposing solutions when there's no clear playbook
• Genuine intellectual curiosity about AI - you don't need to be an engineer, but you should want to understand how these systems work and why they matter