Engineering Lead, Strategic Deployments

Job summary

Responsibilities

Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year.

• Own the technical build end-to-end for a handful of Strategic Deals, from POC through close and into post-close stabilization
• Drive technical requirements directly with the customer’s engineering and product leaders, and build technical champions inside their organizations
• Identify technical risks early and de-risk them before they threaten the deal
• Dig past feature requests to the underlying problem, then scope solutions that generalize, turning bespoke deal requirements into durable improvements to the core Decagon product
• Set technical direction, own delivery, and mentor the engineers on your team

What they're looking for

• A strong engineering leader or ex-technical founder with 5+ years of industry experience in software engineering
• Strong appetite for customer-facing work
• Comfort owning high-stakes accounts with significant ambiguity
• The ability to quickly assess how long different technical paths will take, weigh their risks, and choose between them under pressure
• Bonus: experience productionizing agentic systems