OpenAI Posted 30+ days ago

AI Support Engineer - Dublin

Location

Dublin

Contract

Permanent

Full-time

Salary

Not disclosed

Experience

8+ years

Lead level

What they're looking for

Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced…
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.